Currently, we only do domestic deliveries within South Africa.

Shipping costs will be calculated at checkout, based on real-time rates.

​All orders are processed within 2-3 business days.

Orders are not shipped or delivered on weekends or holidays.

If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

You will receive a tracking number once the order has been processed by our delivery partner so that you can keep your eye on the prize!

Although we are sad to see that you might not be happy with the product and are therefore requesting a refund or an exchange, we have made the process convenient for you.

As our valued customer, you can request an online return by contacting customer support by emailing support@tuskanocia.co.za. We will be happy to assess the return request and assist with either a voucher refund or exchange.

​Please note, all products must be in their original condition and proof of purchase must be available upon request.

We are so confident that you will be happy with our product that in the rare chance you are not 100% happy, we will pay for the courier costs for the return.